The financial and professional implications are front of mind in interactions between attorneys and their clients in litigated matters. In a medical malpractice case, an attorney focuses on defending and winning the case, and that requires a lawyer to investigate and to develop the facts that support the medical provider’s decision making. The questions asked by a lawyer during the initial and subsequent interviews necessarily are the who, what, when, where, why, and how of the provider-patient encounter that led to the medical issue in the case. Accordingly, when a lawyer talks to a medical provider client, there are few questions related to how the provider feels and what the provider is doing to cope with those feelings. There are even fewer—if any—questions asked that would help the provider resolve or manage those feelings. READ MORE